If you’re having issues with the Nest app today, you’re not alone. Despite assurances from Nest’s official status page that “everything is going well”, well, that’s not the case. Based on our own experience, Reddit reports and the Downdetector outage map, something is wrong with Google’s smart home ecosystem.
Users began reporting issues with Nest on Downdetector on Friday around 3:30 a.m. ET. About an hour later, r/Ok-Influence-164 posted a thread on Reddit, sharing their problems. (The thread now has over 400 comments, with many users agreeing.) I haven’t been able to access the Nest app since early this morning, and no amount of logging out or closing apps has helped. If you try to use it, expect to spend a lot of time staring at the screen in the photo above.
We’ve reached out to Google for comment and will update this story if we receive a response.