DoorDash Unveils AI Food Ordering Through Apple’s Messages App
DoorDash is inviting U.S. customers to join a waitlist for an AI assistant that can take food orders through Apple’s Messages app (via Bloomberg).
The phone number used in the conversation connects the request to a customer’s DoorDash account. The assistant can use previous purchases and preferences to help prepare an order, then use a saved payment method when checking out. Customers can also view photos of dishes in chat or send a photo of their refrigerator to get recipe ideas and suggestions for missing ingredients.
The service builds on Ask DoorDash, which launched in the DoorDash app in June. DoorDash describes the Message Assistant as a pilot for some U.S. account holders and advises users to check their cart before paying because the AI can make mistakes.
To join the beta waitlist, US iOS users can enter their phone number at doordash.com/text and select Continue. DoorDash says Android support is coming soon.
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