How long do owners say ASUS laptops last?

Technology prices continue to rise. Since there seems to be no end in sight (demand for chips will only increase, thanks to AI), now may be the best time to buy a new laptop. Yet your quest to get ahead of the curve isn’t easy, as there are simply too many manufacturers to choose from. The saving grace is that you can minimize analysis paralysis by choosing one of the laptop brands with a solid reputation for reliability, like ASUS. The question is how many years are we talking about? According to owners, how long do ASUS laptops last on average?

According to the owners of several online threads, the average is about five years. In other words, sticking to an ASUS branded laptop is an overall safe choice among the variety of its series. This includes the higher-end ASUS Zenbook models and the more budget-friendly Vivobook. Gaming laptops like the ROG or TUF are just as reliable, with ROG models surviving for over five years (although their batteries are useless at that point, according to users), and the TUF getting similar mileage.

However, all is not rosy. Some owners claim their ASUS laptops died well before five years and report having a terrible experience with the brand. For example, a user complained that a ROG laptop died after just two years due to overheating. Other gamers noted that their laptop (TUF series) lasted eight years. Of course, unhappy users are more likely to criticize a brand if they had a bad experience, which can skew the data toward the negative.

Any way you slice it, it’s always possible to come across bad technology, regardless of brand, as one user points out. It’s also easy to ignore the praise of, say, an owner of an ASUS Zenbook that has survived for eight years and form an opinion based on comments from people who complain about the so-called three-year “death timer.” Is there an inherent flaw?

Well, one user discouraged another from buying a Vivobook because it sports an OLED display, claiming their machine had bitten the dust within a year. At the same time, you can find a Reddit thread where users say that their OLED displays still work well (without any ghosting issues) after two years. Screen issues may not be the rule, but many users express frustration with the network cards in ASUS-branded laptops. For example, a happy Stan from ASUS praises the reliability of the TUF series machine but notes that they had to replace a poor quality network card. One user responded saying they had the same issue, and in another thread, a Redditor pointed out that their TUF laptop had been working since 2019, with the only fault being the Wi-Fi card.

Elsewhere, complaints have been made about frying motherboards on some ROG models, with one user reporting that their high-end ASUS experienced a motherboard failure after two and a half years. Again, a handful of bad experiences doesn’t necessarily mean the brand is unreliable. Case in point: In a single Reddit thread, the first comment is someone calling ASUS decent. Scroll down a bit and you’ll find someone bashing ASUS and praising Lenovo, with one commenter then adding that Lenovo is a bad choice because its laptop went “crazy” after eight months.

Even though owners say ASUS laptops can last five years, there’s one important factor to consider if you want a new machine to fall below that average: maintenance. Satisfied users seem to have a knack for taking care of their laptop. In a Reddit thread, one owner wrote that an ASUS ROG can last five years, provided you open it periodically and clean the fans. Others have shared additional nuggets of wisdom, like a Reddit user called “Particular-Eye-4290” who recommends keeping the laptop on a platform to control the temperature and avoiding using it in bed because the padding can block the air vents. They even advised monitoring for any rise in temperature. If cleaning debris around the fans doesn’t solve the problem, they say changing the thermal paste is a good idea.

Overall, proper care is a must. Typically, users who complain about technology failing rarely share their maintenance routines or explain in detail why it failed and how they used it. ASUS has a solid reputation, so reading the horror stories can be a bit confusing. Fortunately, you are safe with the brand even if you come across a lemon. ASUS is one of the laptop brands with the best warranty, going so far as to offer accidental damage protection on some models. The warranty will cover things like liquid spills or damage from power surges (and other things), in addition to protection against manufacturing defects – double the security, when you think about it.