How to Use AI Voice Agents for Customer Support: Low-Latency Models Explained
Why Latency Is the Make-or-Break Factor in Voice AI A human conversation moves fast. People expect a response in under a second — 200 to 300 milliseconds feels natural; 800 milliseconds starts to feel awkward; two seconds feels broken. When you’re building AI voice agents for customer support, that window is everything. Low-latency voice AI … Read more