Apple today announced a set of new communication-focused Apple Intelligence features, including contextual suggestions in Messages and a Call Context tool that surfaces relevant information from Mail when a user calls a business.
New Messages features provide one-click suggestions based on the content of a conversation. If a contact asks for photos, Messages may suggest searching the library, recognizing keywords, places, and people to find the best matches. Messages can also prompt users to create a reminder or note directly from the conversation thread. Smart Replies in Messages and Mail can now draw on a user’s personalized writing style, and suggestions in Mail can take action with third-party apps.
The other flagship feature is Call Context, which proactively surfaces relevant information when a user calls a business. If someone calls an airline to change a flight, for example, the Phone app can automatically find the corresponding confirmation code or reservation number in Mail and display it during the call. Apple says Call Context only looks at the person the user is calling and not the audio of the call itself. The feature runs entirely on-device, meaning no data is shared with Apple or a third party.
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