Buying a refurbished electronic device is a great way to save money, but having the right information allows you to make a purchase with confidence. Just as purchasing a refurbished smartphone can have some drawbacks, there are some considerations users should make when it comes to purchasing a refurbished watch, including Samsung Galaxy models. Don’t get me wrong, an older model Galaxy Watch can still be useful for receiving calls, texts, and performing other functions, but you might be missing out on some big things while using it.
Although users can generally count on a refurbished device being cleaned, repaired and tested, they should still use due diligence to check for appropriate software updates and inspect the physical operation of the device. Battery issues can also be an issue depending on what has been done with the smartwatch, but additional research and knowing what to look for can play an important role in getting something worth keeping.
One important thing to remember about Galaxy Watches is that the company has moved from a Tizen-based operating system to its own Wear OS, starting with the Galaxy Watch 4 series. Devices before that definitely no longer have support from Samsung (and you should continue reading regarding other models). It’s also worth considering how long Android watches typically last before making a purchase.
You may need to charge it more often
Samsung is working on revolutionary new technology for Galaxy Watches, but it’s still very likely that a refurbished Galaxy Watch will contain a lithium-ion battery, which naturally degrades over time. On a brand new Samsung Galaxy Watch 5, you can get up to 50 hours of use from a fully charged battery, but there’s no guarantee that a refurbished watch will hit those numbers, even if these devices should come with a replacement battery.
Even if an authorized seller replaces a Galaxy Watch’s battery, you may find that the device still doesn’t achieve the same numbers as a device fresh out of the box. However, there are several ways to check the battery status. If the device is a Galaxy Watch 4, Watch 5 or newer, you can check the battery status through the Samsung Members app (although the device must be paired with a smartphone). Open the app and select Connected Device Diagnostics, then select the Battery Health option. This should give you an idea of how the battery performs. You can also view battery information in the Galaxy Wearable app. Open the app, select Watch settings, tap About watch, then choose Battery. Older models can open the app and select About Watch or About Equipment.
Software updates can be vital
Like virtually any modern technology, there comes a point where Samsung Galaxy Watches no longer receive software updates or support. Unfortunately, this can also vary depending on the model. For example, the Samsung Galaxy Watch 9 and Galaxy Watch Ultra 2 should get around five years of updates, but something like the Galaxy Watch 6 only gets four. No longer receiving updates can have major consequences for your device.
At a minimum, it can prevent you from accessing software updates, which can help bring new and exciting features to your laptop (and there may be plenty of features that you can get excited about). However, once you no longer receive security updates, that’s when problems can really start in general. As an example, the Galaxy Watch 4 and Galaxy Watch 4 Classic no longer receive Wear OS updates, including security patches. You can still use the watch, but an outdated operating system may experience performance issues or problems with certain apps.
Fortunately, you don’t have to blindly buy a device in the hopes that it will always receive software updates. The endoflife.date website has a page dedicated to information about the Galaxy Watch, including whether the devices are still receiving Wear OS upgrades and security updates. You can also check for an update on the device. Connect the watch to a charger and pair it with a smartphone, then go to Settings > Software Update on the wearable. You will see a download and install option if an update is available.
Inspect the equipment
Checking for software updates can help you avoid problems when purchasing a refurbished watch, but observing the actual hardware is also crucial to making sure you’re getting what you pay for. An authorized store offering a warranty may be ideal (Samsung warranties are usually only good for one year), but seeing a product labeled “excellent condition” or “like new” can also be a good sign that you’re getting something that’s actually usable.
Even if you see a product with these descriptors, checking things out for yourself can still be a good idea. Reviewing the listing itself to see if the seller mentions repaired parts or cosmetic damage can be a good place to start, but asking the right questions is also helpful. In a perfect scenario, a refurbished stop will also provide information on what it tests and verifies before selling a device to a customer. Of course, you can check some things yourself.
Looking at the screen to make sure it isn’t damaged is a good start, but also make sure any buttons or rotating bezel are working properly as well. Make sure it charges properly and also check the condition of the strap pins and lugs. It’s important to remember that the rubber gaskets and adhesives that help make a device water-resistant can also deteriorate naturally over time. There are many mistakes people can make when buying a smartwatch, but making sure to check the hardware shouldn’t be one of them.
It still requires proper care and maintenance
Just because a watch is used or refurbished doesn’t mean a little maintenance won’t help maintain its longevity. Users can take certain preventative measures to ensure that the product lasts as long as possible. In addition to checking for software updates (explained above), one important thing users can do to ensure longevity is to ensure the watch is stored in a dry, cool environment when not in use.
Users may want to consider a tempered glass screen protector to prevent scratches, but Samsung also gives some tips for keeping the watch clean. The company recommends washing the watch band after heavy sweating and recommends using a soft, lint-free cloth to dry it. Be sure to avoid soap, cleaning products, compressed air, heat, ultrasonic waves, and abrasive materials when cleaning your watch. You can use a damp, soft-bristled brush for stains and other materials.
Cleaning your Galaxy Watch regularly can help ensure its functionality, but remember that charging it properly can also help preserve the device. Avoid overcharging the watch and try using the original charger that came with the device or one approved by Samsung. Even though smartwatch users update their devices quite often, preventative measures can help lengthen update cycles. Additionally, it may be a good idea to check what cleaning measures the dealer has taken, if any.
Check user reviews about the device and seller
Before spending money on a refurbished Galaxy Watch, it can definitely help to do some additional research. While the items on this list are all things you should consider before heading to an authorized dealer, digging around online to see what others have to say can save you money in the long run. To get started, make sure to check that the watch you are interested in is compatible with your smartphone. An old smartwatch still has its uses, but chances are you’ll want to use it while connected to your phone.
But it’s not just a question of compatibility. If you can, looking at reviews of your chosen seller can help you determine if the seller is genuine. Do other customers find the seller trustworthy and reliable? A quick Google search for the seller’s name can provide you with relevant information. Researching your chosen Galaxy Watch model can also provide important information, such as whether or not other users think an older watch model is the right decision.
Another thing to consider is that doing additional research may just save you money in the long run. After all, the price of a used or refurbished watch in one store may not be the same in another. Comparing prices may require some extra work (and you may need to do even more research if a price seems too good to be true), but it can be a solid way to potentially save some extra money.
