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For much of my IT career, cybersecurity training has been exactly the same. Once a year, IT forces everyone to watch a few videos and take a multiple-choice quiz. This training checks a box, but it rarely changes actual user behavior or provides a ton of new information. However, AI will begin to completely disrupt the way training is done. A new integration recently announced by Dashlane and KnowBe4 gives us a clear view of how AI and real-time automation will positively change cybersecurity training.
About Apple @Work: Bradley Chambers managed an enterprise IT network from 2009 to 2021. With his experience deploying and managing firewalls, switches, a mobile device management system, enterprise-grade Wi-Fi, thousands of Macs and thousands of iPads, Bradley will highlight how Apple IT managers deploy Apple devices, build networks to support them, train users, stories of IT management and ways Apple could improve its products for IT services.
Lack of visibility in macOS
According to Dashlane, a third of all business logins use weak or compromised credentials that are not covered by SSO coverage and are not protected by any official password manager vault. If an employee automatically enters a compromised password from their Safari iCloud Keychain into a company portal, IT will never know it happened. The security team cannot train a user on an error they cannot see. All things considered, SSO integration for all enterprise applications should be the ultimate goal.
“Employees are the first line of defense against attackers, so it’s critical that businesses take advantage of the opportunity to turn risky user behavior into a learning moment,” said John Bennett, CEO of Dashlane. “Dashlane’s unique in-browser perspective, combined with KnowBe4’s broad range of training content, creates a way for organizations to automatically instill a more proactive security posture across their entire workforce. »
Training in context is the future
This is where the Dashlane and KnowBe4 integration really interests me. Dashlane’s Omnix platform sits at the browser level, giving it visibility into credential risks for all employee passwords in the browser, even if they are stored outside of the company’s vault.
When an employee attempts to enter their password on a phishing page or uses a compromised login, Dashlane takes action. But instead of just blocking the action and creating an alert that an IT admin can review later, it actually triggers targeted training through KnowBe4.
This automated, targeted approach is exactly how AI and automated systems will manage human risks in the future. If an employee makes a mistake, the system will detect it, block it, and immediately deliver a micro-training module that explains exactly what the user did wrong, while the context is still fresh in their mind. This is not a trap, but a correction with explanation.
“Integrating KnowBe4 with Dashlane Omnix has taken the pain out of improving employee security habits, an important part of our security posture. It also helps empower the user,” said Scott Holleran, senior vice president of technology at Vertex Service Partners. “My team spends less time on password security and more time on building our security program. »
9to5Mac’s point of view
After over 20 years in IT, I believe that security awareness training is only truly effective when it is tied to a specific event. Schedule-based training simply isn’t suitable for modern cyber threats. As IT teams face an increasingly complex threat landscape and increasing risks from agentic AI, they don’t have the time to manually analyze individual alerts and assign follow-up training. It’s a bit like correcting your little child’s or pet’s behavior is only applicable in the moment.
Integrating real-time threat detection with automated contextual education eliminates the friction that prevents employees from improving their security habits. By turning a risky click into an immediate training moment, IT teams can spend less time creating training that people are just happy to click on and focus more on solving the problems of the moment. KnowBe4 is a leader in this space and it makes sense for Dashlane to partner with them.
Apple @ Work is brought to you exclusively by Mosyle, Apple’s only unified platform. Mosyle is the only solution that integrates all the solutions needed to seamlessly and automatically deploy, manage and protect Apple devices at work into a single enterprise-grade platform. More than 45,000 organizations trust Mosyle to make millions of Apple devices ready to work effortlessly and affordably. Request your EXTENDED TRIAL today and understand why Mosyle is all you need to work with Apple.
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