If your LG TV keeps disconnecting from the Internet, try this

An Internet connection is an integral part of smart TVs. Without it, you lose access to most of what the TV offers. This is why many users get frustrated when their smart TVs have slow internet speeds, weak Wi-Fi signal, or outright refuse to connect to Wi-Fi. For LG TV owners, however, one of the most common problems with LG TV internet connectivity is frequent Wi-Fi cutting out. LG TVs are notorious for constantly disconnecting from the Internet, disrupting the viewing experience.

Fortunately, there are several fixes. The first thing to do when your LG TV suddenly disconnects from Wi-Fi is to confirm whether the problem is with the TV or your home network. To get started, disconnect from Wi-Fi and connect the LG TV to your phone’s hotspot. Then watch some videos on YouTube for a few minutes. If the connection persists, the problem may be with your home router. Try restarting it, updating the firmware, and calling your service provider to see if a new router fixes the problem.

If your LG TV keeps disconnecting from your phone’s hotspot, the problem is probably with the TV. In this case, follow the following troubleshooting steps instead.

User reports mention that changing some settings on the LG TV and router helped stop annoying Wi-Fi connection interruptions. Easy TV tuning is the good old turn off and restart method. If your LG TV disconnects from the Internet from time to time, turn Wi-Fi off and on again. In Settings, open the Network section under the General tab. Click Wi-Fi Connection and turn off the Wi-Fi toggle, then turn it back on after a few seconds. Sometimes this is enough to resolve the connectivity issue.

Other smart TV settings you can try adjusting include disabling IPv6, changing the LG TV location, and setting the DNS server to 8.8.8.8. Here’s what you need to do to change them on your LG TV:

1. Press and hold the gear icon on your LG TV remote.
2. Go to General > System > Location.
3. Change the broadcast country and LG service country to the country you currently live in.
4. Return to the General panel.
5. Select Network.
6. Click Wi-Fi Connection.
7. Go to advanced settings.
8. Disable IPv6.
9. Tap the Edit button at the bottom.
10. Turn off Set automatically.
11. Scroll down to DNS SERVER.
12. Set the DNS server to 8.8.8.8.
13. Click Enter on the on-screen keyboard.
14. Tap Connect.

For your router, some Reddit users reported that disabling band steering fixed the LG TV connectivity issue. Go to your router’s admin portal and find the Band Steering setting. If this isn’t immediately obvious, check your router’s manual. You can also try switching the TV from 5GHz to 2.4GHz and make sure you are using WPA2-AES or WPA-AES as your encryption method in the router’s admin portal. If nothing else works, try a factory reset on the LG TV as a last step.

Besides settings and software issues, another potential reason why your LG TV keeps disconnecting from the Internet is the Wi-Fi module. It may be poorly connected to the main board, its cables are bent, or it may have simply broken down. If you are comfortable with disassembling electronic devices, you can check the Wi-Fi module on the back of the TV.

There are several disassembly tutorials available on YouTube and iFixit, and all you usually need is a Phillips screwdriver and a prying tool to remove the TV’s back panel. Once the panel is removed, you will usually find the Wi-Fi module at the bottom of the TV. It looks like a small green board connected to the main board via ribbon cables.

Try unplugging the cables from the Wi-Fi module and plugging them back in, making sure they are securely seated in the port. If the cables appear bent, straighten them. Bent cables can degrade the performance of the Wi-Fi module. If the LG TV still loses Internet connection after repairing the cable connection, the Wi-Fi module may be malfunctioning. In this case, it is best to take the TV to a service center to confirm and have it replaced.

If your LG TV’s Wi-Fi keeps crashing, it’s time to use other ways to connect to the Internet. The quickest method is to switch from Wi-Fi to an Ethernet connection. Run an Ethernet cable from the router to the TV and plug it into the Ethernet port on the back of your LG TV. A wired connection is generally more reliable than wireless, and this fix may resolve frequent LG TV disconnection issues for some users.

If that doesn’t solve the problem or you just don’t like seeing cables cluttering up your TV setup, third-party streaming devices are the solution. They bypass LG TV’s webOS and essentially allow you to avoid the Wi-Fi issues associated with the built-in software. There are dozens of clutter-free streaming devices, including the Roku and Amazon Fire streaming sticks, that you can easily hide behind the TV. They generally have the same basic features, so it largely depends on the price and the specific features that matter to you, such as custom remote shortcuts, voice assistant, and smart home controls.