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Is there anyone who hasn’t experienced the seemingly unexpected disappearance of a charging cable? One day you plug in your tablet and see the battery icon remain completely unchanged. Frayed cords, split housings, and mysteriously dead connectors seem to be practically a mainstay of the modern tech world. And too many accessory manufacturers offer short or no warranty periods. This means that when your favorite charging cable inevitably dies, you have to buy a new one out of pocket.
However, one of the leading accessory brands, Anker, has decided to counteract this too-short industry standard. Regardless of who actually owned Anker, the company already had a strong reputation, with users liking its wide range of mobile charging accessories. Now it’s adding a hassle-free lifetime warranty for many of its cables. Whether this move is driven by Anker’s desire to take better care of its customers, trying to improve its optics, or simply pitying the cord-damaged masses, consumers will benefit. Under this policy, if an eligible cord fails due to normal wear and tear or manufacturing defects, Anker will replace it with a working model. This is a welcome guarantee that has the potential to save users time and money.
What specific Anker cables are actually covered by this?
While Anker’s new warranty is good news for technicians, be aware that not all cords sold by the company are covered. For example, many entry-level ranges and eco-friendly options still come with standard 18 or 24 month warranties. If you want to replace a cord for life, you’ll need to buy from the Powerline series and select the Nylon series, a notable distinction if you’re wondering if braided USB cables are actually worth it.
Specifically, the standard Powerline II and ruggedized Powerline+ II models are fully covered. The sleek Powerline III and ultra-durable Powerline+ III versions also carry this lifelong promise, alongside the rugged Premium Nylon and New Nylon braided lines. This includes plenty of USB-C cables for all kinds of devices. Conversely, the first generation Powerline cords, Powerline III Flow silicone cables and their new Bio-Based options provide maximum coverage of 24 months.
If you have an eligible cable that has finally gone to cord heaven, claiming your replacement is simple and straightforward. You do not need to register your product first. All you need to do is simply go to the warranty exchange page on the official Anker website and submit a quick claim form. You’ll need to indicate where you purchased it (Amazon, BestBuy, Walmart, etc.), include valid proof of purchase (such as a photo of a store receipt or order number from an authorized retailer), and describe the problem. Once Anker reviews your complaint, its customer support team should send you a replacement. So the next time you buy a new charging cable, pay close attention to Anker’s packaging: it might be the last cable you need to buy for a while.
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